Last updated: 28 October 2026
1. About This Privacy Policy
At Crystal Pyramid Inn, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how personal information may be collected, used, stored and protected when you visit our website, contact us or submit an accommodation enquiry.
Throughout this policy, “Crystal Pyramid Inn”, “we”, “us” and “our” refer to the accommodation business operating in Al Haram, Giza, Egypt.
2. Information We May Collect
When you interact with our website, we may collect the following information:
Personal details: Your name, email address and telephone number when voluntarily provided.
Reservation enquiries: Information relating to your intended stay, including dates, number of guests and accommodation preferences.
Communications: Messages and enquiries submitted through our contact forms or other communication channels.
Technical information: Basic information about your browser, device and website usage, where collected through website technologies.
We aim to collect only the information reasonably necessary to respond to your requests and provide our services.
3. How We Use Your Information
We may use the information you provide to:
Respond to accommodation enquiries and reservation requests.
Communicate with you before or during your stay.
Provide information about our rooms and guest services.
Maintain and improve the functionality of our website.
Protect the security of our website and communications.
Comply with applicable legal obligations.
We do not use your personal information for purposes unrelated to your enquiry without an appropriate legal basis.
4. Cookies and Website Technologies
Our website may use cookies or similar technologies to support essential functionality and improve the visitor experience.
Depending on the technologies implemented, cookies may help us understand how visitors interact with the website or remember certain preferences.
Where required by applicable law, we will request your consent before using non-essential cookies.
You can manage or restrict cookies through your browser settings.
5. Data Protection and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration or misuse.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by applicable law.
6. Sharing of Personal Information
We do not sell your personal information.
Where necessary, personal information may be shared with trusted service providers who assist with website hosting, communications or accommodation-related services.
Such sharing is limited to what is reasonably necessary for the relevant service and subject to applicable privacy requirements.
We may also disclose information where required by law or a competent authority.
7. Third-Party Websites
Our website may contain links to external websites, including travel platforms, maps or other services.
These third-party websites operate independently and may have their own privacy policies.
We encourage visitors to review the privacy policies of external websites before providing personal information.
8. Your Privacy Rights
Subject to applicable Egyptian data protection legislation, including Personal Data Protection Law No. 151 of 2020 and its applicable implementing requirements, you may have rights concerning your personal information.
These may include requesting access to your personal data, correcting inaccurate information or requesting deletion where legally permitted.
To make a privacy-related request, please contact us using the contact details provided on our website.
9. International Data Processing
Some website service providers may process or store information outside Egypt.
Where international transfers of personal data occur, we aim to comply with applicable legal requirements and implement appropriate safeguards.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services or applicable legal requirements.
Any updates will be published on this page with a revised date.
We encourage visitors to review this policy occasionally.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us through our website.
Crystal Pyramid Inn
Al Haram, Giza, Egypt
We are committed to responding to privacy-related enquiries responsibly and transparently.